At jlhp, your privacy is not an afterthought — it's a core commitment. This Privacy Policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Your Privacy Matters: This Privacy Policy ("Policy") describes how jlhp ("jlhp," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "Player") who access or use the jlhp online gaming platform at https://jlhp.app. By using jlhp, you consent to the data practices described in this Policy. Please read it carefully alongside our Terms & Conditions.
jlhp is committed to protecting the privacy and personal data of all users of the jlhp platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy has been prepared in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
As a personal information controller, jlhp determines the purposes and means of processing your personal data. We process your data only to the extent necessary to provide you with a safe, fair, and enjoyable gaming experience on the jlhp platform.
This Policy applies to all personal data collected through the jlhp website, mobile platform, customer support channels, and any other touchpoints through which you interact with jlhp.
jlhp collects the following categories of personal data from players and visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality | Yes (KYC) |
| Contact Data | Email address, mobile number, residential address | Yes |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Yes (payments) |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage | Automatic |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatic |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When provided |
| Preference Data | Responsible gaming settings, notification preferences, language settings | Optional |
jlhp does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (e.g., responsible gaming assessments).
jlhp collects personal data through the following means:
jlhp processes your personal data for the following purposes:
jlhp processes your personal data on the following legal bases under the Data Privacy Act of 2012:
jlhp does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom jlhp shares personal data are required to process that data in accordance with applicable data protection laws and are bound by appropriate data processing agreements.
jlhp retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
When personal data is no longer required, jlhp will securely delete or anonymize it in accordance with our internal data disposal procedures.
jlhp implements robust technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
Your Responsibility: While jlhp takes every reasonable precaution to protect your data, you are also responsible for keeping your jlhp Login credentials confidential. Never share your password with anyone, including jlhp staff.
jlhp uses cookies and similar tracking technologies to enhance your experience on the platform. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jlhp platform. For full details on the cookies we use, please refer to our Cookie Notice available within the platform settings.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlhp:
To exercise any of these rights, please contact the jlhp Data Protection Officer via the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) days, as required by law.
jlhp may need to verify your identity before processing a data rights request to ensure we do not disclose your information to an unauthorized party.
The jlhp platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing gambling activities. jlhp does not knowingly collect personal data from individuals under the age of 21.
If jlhp discovers that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the data, and take appropriate action in accordance with our legal obligations.
If you are a parent or guardian and believe that a minor has registered on the jlhp platform, please contact our support team immediately so we can take prompt action.
jlhp reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the jlhp platform at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how jlhp protects your personal data. Your continued use of the jlhp platform after the effective date of any amendment constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jlhp, please contact our Data Protection Officer (DPO):
jlhp Data Protection Officer
Available via live chat on the jlhp platform, 24 hours a day, 7 days a week.
Email: [email protected]
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. jlhp encourages you to contact us first so we can address your concern promptly.
Every connection to jlhp is protected by 256-bit SSL encryption — the same standard used by major banks. Your data travels safely, always.
jlhp fully complies with the Philippine Data Privacy Act of 2012 (RA 10173). Your rights as a Filipino data subject are respected and upheld.
jlhp does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data stays with jlhp.
Access, correct, delete, or export your data at any time. jlhp honors all data subject rights under Philippine law with a 30-day response guarantee.
jlhp has a designated Data Protection Officer (DPO) who oversees all privacy matters and ensures our practices remain compliant and player-first.
jlhp gives you full control over non-essential cookies. We're upfront about what we track and why — no hidden data collection, ever.
Your data is safe, your rights are protected, and your gaming experience is built on trust. Join the jlhp community and enjoy a platform that puts Filipino players first — in games, in payments, and in privacy.
Must be 21 years or older. Please gamble responsibly.